CONTACT US

Keep In Touch With Us.

LOCATION

1306, Padma Tower-1, Rajendra Place,
New Delhi-110008

PHONE NUMBERS

+91-11-40904000, 93110-93150

    Common Escalation Matrix

    Grievance E-mail Id : complaint@mindexcapital.com

    Details Of

    Contact Person

    Address

    Contact No

    Email Id

    Timings

    Customer Care

    Bhumika Gandotra

    1306, PADMA TOWER-1, Rajendra Place,New Delhi-110008

    011-40904000

    bhumika@mindexcapital.com (Mon-Fri; 09:00 AM to 5:00 PM)

    Head of Customer Care

    Ekansh Bhatnagar

    1306, PADMA TOWER-1, Rajendra Place,New Delhi-110008 011-40904061 ekansh.b@mindexcapital.com (Mon-Fri; 09:00 AM to 5:00 PM)

    Compliance Officer
    (NSE/BSE/MCX/DP-CDSL/POP OF NPS)

    Nitin Aggarwal

    1306, PADMA TOWER-1, Rajendra Place,New Delhi-110008 011-40904001 nitin@mindexcapital.com (Mon-Fri; 09:00 AM to 5:00 PM)

    CEO

    Krishan Kumar Aggarwal

    1306, PADMA TOWER-1, Rajendra Place,New Delhi-110008 011-40904090 krishan@mindexcapital.com (Mon-Fri; 09:00 AM to 5:00 PM)

    In the absence of response / complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/niceplus/. Please quote your service ticket/complaint ref no. While raising your complaint at SEBI SCORES / Exchange portal.

    Annexure -B – Mandatory Display

    Basic details of the Stock Broker such as registration number, registered address of Head Office and Branches if any:

     

    Broker Name Registration Number Registered Address Contact Number  

    Email Id

     

    Branch
    MINDEX CAPITAL MARKET PVT LTD SEBI-Regn. No. – INZ000181235;

    NSE Membeship No. – 90027;

    BSE Membership No. – 6301;

    CDSL DP ID – 12078700;

    SEBI DP Regn. No. – IN-DP-CDSL-709-2014;

    1306, Padma Tower-1, Rajendra Place, New Delhi-110008 011-40904000,93110-9315 ask@mindexcapital.com NA

     

    Broker Name Registration Number Registered Address Contact Number  

    Email Id

     

    Branch
    MKN COMMODITY BROKERS PVT LTD MCX Membership No. 40785,

    Sebi Regn. No. INZ000053537

    1306, Padma Tower-1, Rajendra Place, New Delhi-110008 011-40904000,93110-9315 ask@mindexcapital.com NA

     

     

    Names of contact details of all Key Managerial Personnel (KMPs) including the Compliance Officer

     

    S.No Name Designation Contact Number Email Id

     

    1. Suresh Kumar Aggarwal Director 011-40904090 suresh@mindexcapital.com
    2. Manoj Kumar Aggarwal Director 011-40904099 manoj@mindexcapital.com
    3. Nitin Aggarwal Director/Compliance Officer 011-40904001 nitin@mindexcapital.com

     

    iii. Step by step procedures for opening an account, filing a complaint on designated email id, and finding out the status of the complaint etc.

    a)Detailed write up on the procedure for opening an account along with Flowchart and video if any (optional).

    Note- Currently, account opening is only available through physical means.

    • Collect the account opening form from the customer service representative. Fill in the required details such as your contact details, and other personal information accurately.
    • Choose the type of account you wish to open, & provide all the necessary documents to the customer service representative for verification.
    • Submit the filled account opening form along with the required documents to the representative.
    • Once all the documents are verified, your account will be created, and you will receive your UCC and other details.

    b) Detailed write up on procedure for filing a complaint on designated email id/ Toll-free number along with Flowchart and video if any (optional). Provisions are to be made for sharing Ticket Number once the complaint is lodged.

    c) Detailed write up procedure for finding out status of the complaint basis Ticket Number etc. along with Flowchart and video if any (optional).

    List of Authorised Persons (AP)

     

    S.NO Name Of AP NSE AP Constitution Status AddressCITY PINCODE
    NA NA NA NA NA NA

    Note: There is No authorized person has been appointed yet.

     

    List of Authorised Persons (AP) cancelled by Members on Account of Disciplinary Reasons

     

    S.NO Name Of AP Status Authorised Person Cancellation Details

     

    NA NA NA NA

     

     

     

    .